About Us

AIVIAI is an international online supplier which provides baby toys ,beauty products, clothings ,gadgets and other daily necessities. All our items are brand new and 100% original. We are confident to be the necessary ingredient of your life,also are committed to providing each customer with the highest standard of customer service.

Customer Service
Contact our world-class, friendly support team for quick solutions.
Customer Service Time: Mon.~Fri.(9.00am~6:30pm)(GMT+8)
(As time differences, please allow us to get back to you in 24 working hours. Thanks for understanding!)

Shipping Rates & Delivery Estimates FAQ
Q: After payment how long can I expect my order?
A: Your order will be shipped within 2 business days from China (weekend and holiday excluded), and delivery could take 9-25 business days after dispatching. In small rate if your order is delayed, pls contact us for helping.

Q: I have returned my order but not yet receive refund&replacement?
A: Dear Customer:If you had returned your order to us, we will appreciate to contact us to check status if you donot get refund&replacement in time..The major reason is few customer might not leave any information, or incomplete information on return package, and we have some difficulty to verify which customer's order.

Thanks for your business and wish you good luck as always!
AIVIAI Worldwide Trade Team